/* ==========================================================================
   名爵如何投诉 内页骨架：竖向步骤条 + 决策分类表 + 材料清单 · 深紫流程风
   ========================================================================== */

:root {
  --ts-purple: #6d28d9;
  --ts-purple-dk: #4c1d95;
  --ts-violet: #8b5cf6;
  --ts-amber: #d97706;
  --ts-ink: #2a2350;
  --ts-muted: #6b6486;
  --ts-paper: #f8f7ff;
  --ts-line: #e5e1f5;
}

body.tousu-page {
  background: var(--ts-paper);
  color: var(--ts-ink);
}

.tousu-page .brand-mark {
  background: linear-gradient(140deg, var(--ts-violet), var(--ts-purple));
  color: #ede9fe;
  box-shadow: 0 6px 16px rgba(109, 40, 217, .3);
}
.tousu-page .brand-text em { color: var(--ts-purple); }
.tousu-page .site-nav a.is-active { color: var(--ts-purple); }
.tousu-page .site-nav a::after { background: var(--ts-violet); }
.tousu-page .btn-login {
  background: linear-gradient(135deg, var(--ts-violet), var(--ts-purple));
  box-shadow: 0 8px 20px rgba(109, 40, 217, .3);
}
.tousu-page .btn-login:hover { box-shadow: 0 12px 26px rgba(109, 40, 217, .4); }
.tousu-page .footer-col a:hover { color: var(--ts-violet); }
.tousu-page .footer-contact a:hover { border-color: var(--ts-violet); background: rgba(139, 92, 246, .08); }

/* ---------------- Hero ---------------- */
.ts-hero {
  position: relative;
  overflow: hidden;
  padding: 74px 0 92px;
  background:
    radial-gradient(720px 460px at 86% 8%, rgba(139, 92, 246, .18), transparent 64%),
    radial-gradient(560px 400px at 0% 100%, rgba(217, 119, 6, .08), transparent 70%),
    linear-gradient(180deg, #faf8ff, var(--ts-paper));
}

.ts-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image: radial-gradient(rgba(109, 40, 217, .07) 1px, transparent 1.4px);
  background-size: 26px 26px;
  mask-image: linear-gradient(180deg, transparent, #000 40%);
  pointer-events: none;
}

.ts-hero-grid {
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: 1fr 1.1fr;
  gap: 52px;
  align-items: center;
}

.ts-hero .pill {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 8px 16px;
  border-radius: 100px;
  background: #fff;
  border: 1px solid var(--ts-line);
  box-shadow: var(--shadow-s);
  font-size: 13px;
  font-weight: 700;
  color: var(--ts-purple);
}

.ts-hero h1 {
  margin: 22px 0 16px;
  font-size: clamp(32px, 4.4vw, 52px);
  line-height: 1.2;
  font-weight: 900;
  letter-spacing: -.6px;
}

.ts-hero h1 span {
  background: linear-gradient(100deg, var(--ts-violet), var(--ts-purple) 60%, var(--ts-purple-dk));
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.ts-hero .lead {
  font-size: 16.5px;
  line-height: 1.9;
  color: var(--ts-muted);
  max-width: 480px;
}

.ts-hero .lead strong { color: var(--ts-ink); }

.ts-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  margin-top: 30px;
}

.tousu-page .btn-primary {
  background: linear-gradient(135deg, var(--ts-violet), var(--ts-purple));
  color: #fff;
  box-shadow: 0 10px 26px rgba(109, 40, 217, .32);
}

.tousu-page .btn-primary:hover { box-shadow: 0 14px 32px rgba(109, 40, 217, .42); }

.tousu-page .btn-room {
  background: #fff;
  border-color: var(--ts-line);
  color: var(--ts-purple);
}

/* 竖向步骤条 */
.ts-steps {
  position: relative;
  display: grid;
  gap: 26px;
  padding-left: 8px;
}

.ts-steps::before {
  content: "";
  position: absolute;
  left: 27px;
  top: 26px;
  bottom: 26px;
  width: 2px;
  background: repeating-linear-gradient(180deg, var(--ts-violet) 0 8px, transparent 8px 16px);
  opacity: .55;
}

.ts-steps li {
  position: relative;
  display: flex;
  gap: 18px;
  z-index: 1;
}

.s-node {
  flex: none;
  width: 42px; height: 42px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: linear-gradient(140deg, var(--ts-violet), var(--ts-purple));
  color: #fff;
  font-weight: 900;
  font-size: 18px;
  box-shadow: var(--shadow-s);
}

.ts-steps h3 { font-size: 16px; font-weight: 800; margin-bottom: 4px; }

.ts-steps p { font-size: 13.5px; line-height: 1.7; color: var(--ts-muted); }

/* ---------------- 通用 section ---------------- */
.ts-section { padding: 78px 0 0; }

.ts-head {
  max-width: 560px;
  margin-bottom: 44px;
}

.ts-head .k {
  display: inline-block;
  font-size: 12.5px;
  font-weight: 800;
  letter-spacing: 2.4px;
  color: var(--ts-purple);
  margin-bottom: 12px;
}

.ts-head h2 { font-size: clamp(26px, 3.2vw, 38px); font-weight: 900; letter-spacing: -.4px; }

.ts-head p { margin-top: 12px; color: var(--ts-muted); font-size: 15.5px; }

/* ---------------- 决策分类表 ---------------- */
.ts-classify {
  display: grid;
  gap: 16px;
  margin-bottom: 70px;
}

.cf-row {
  display: grid;
  grid-template-columns: 130px 1fr auto;
  align-items: center;
  gap: 20px;
  padding: 24px 26px;
  border-radius: var(--radius-l);
  background: #fff;
  border: 1px solid var(--ts-line);
  box-shadow: var(--shadow-s);
}

.cf-tag {
  display: grid;
  place-items: center;
  height: 44px;
  padding: 0 18px;
  border-radius: 12px;
  background: linear-gradient(140deg, var(--ts-violet), var(--ts-purple));
  color: #fff;
  font-weight: 800;
  font-size: 15px;
}

.cf-row:nth-child(2) .cf-tag { background: linear-gradient(140deg, var(--ts-amber), #b45309); }
.cf-row:nth-child(3) .cf-tag { background: linear-gradient(140deg, var(--ts-purple-dk), var(--ts-purple)); }

.cf-row p { font-size: 14.5px; line-height: 1.7; color: var(--ts-muted); }

.cf-go {
  padding: 11px 18px;
  border-radius: 10px;
  background: var(--ts-purple);
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  white-space: nowrap;
  transition: transform .2s, box-shadow .2s;
}

.cf-go:hover { transform: translateY(-2px); box-shadow: 0 10px 24px rgba(109, 40, 217, .32); }

/* ---------------- 材料清单 ---------------- */
.ts-twocol {
  display: grid;
  grid-template-columns: 1.25fr 1fr;
  gap: 26px;
  align-items: start;
  margin-bottom: 70px;
}

.ts-checklist {
  padding: 32px;
  border-radius: var(--radius-l);
  background: #fff;
  border: 1px solid var(--ts-line);
  box-shadow: var(--shadow-m);
}

.ts-checklist h3 { font-size: 19px; font-weight: 900; margin-bottom: 6px; }

.ts-checklist .sub { font-size: 13.5px; color: var(--ts-muted); margin-bottom: 22px; }

.ck { display: grid; gap: 10px; }

.ck li {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 13px 16px;
  border-radius: 10px;
  background: var(--ts-paper);
  border: 1px solid var(--ts-line);
  font-size: 14.5px;
  font-weight: 600;
  cursor: pointer;
  transition: border-color .2s, background .2s;
}

.ck li::before {
  content: "☐";
  font-size: 18px;
  color: var(--ts-violet);
}

.ck li:hover { border-color: var(--ts-violet); background: #f3f0ff; }
.ck li:active { content: "☑"; }

.ts-side { display: grid; gap: 14px; }

.ts-side h3 { font-size: 16px; font-weight: 800; }

.path-card {
  position: relative;
  display: block;
  padding: 22px 24px;
  border-radius: var(--radius-m);
  background: #fff;
  border: 1px solid var(--ts-line);
  box-shadow: var(--shadow-s);
  transition: transform .22s, box-shadow .22s;
}

.path-card:hover {
  transform: translateY(-3px);
  box-shadow: 0 14px 34px rgba(109, 40, 217, .16);
  border-color: var(--ts-violet);
}

.path-card.tg {
  background: linear-gradient(160deg, #faf8ff, #f5f3ff);
  border-color: rgba(139, 92, 246, .35);
}

.path-card strong { display: block; font-size: 15.5px; font-weight: 800; margin-bottom: 4px; }

.path-card span:not(.path-arrow) { font-size: 13px; color: var(--ts-muted); }

.path-arrow {
  position: absolute;
  right: 20px;
  top: 24px;
  font-size: 13.5px;
  font-weight: 800;
  color: var(--ts-purple);
}

/* ---------------- 相关 ---------------- */
.ts-related {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 70px;
}

.ts-related a {
  display: block;
  padding: 22px;
  background: #fff;
  border: 1px solid var(--ts-line);
  border-radius: var(--radius-m);
  box-shadow: var(--shadow-s);
  transition: transform .22s, box-shadow .22s;
}

.ts-related a:hover {
  transform: translateY(-3px);
  box-shadow: 0 14px 34px rgba(109, 40, 217, .16);
  border-color: var(--ts-violet);
}

.ts-related strong { display: block; font-size: 15px; font-weight: 800; margin-bottom: 4px; }

.ts-related span { font-size: 13px; color: var(--ts-muted); }

/* ---------------- CTA ---------------- */
.ts-cta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 26px;
  flex-wrap: wrap;
  padding: 42px;
  border-radius: var(--radius-l);
  background: linear-gradient(140deg, var(--ts-purple-dk), var(--ts-purple));
  color: #fff;
  box-shadow: var(--shadow-m);
}

.ts-cta h2 { font-size: clamp(22px, 2.8vw, 30px); font-weight: 900; }

.ts-cta p { color: rgba(255, 255, 255, .82); margin-top: 8px; font-size: 15px; }

.ts-cta .row { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; }

.ts-cta .btn-primary {
  background: #fff;
  color: var(--ts-purple-dk);
  box-shadow: 0 12px 30px rgba(0, 0, 0, .25);
}

.ts-cta .btn-room {
  background: rgba(255, 255, 255, .12);
  border-color: rgba(255, 255, 255, .4);
  color: #ede9fe;
}

/* ---------------- 动画 ---------------- */
[data-reveal] {
  opacity: 0;
  transform: translateY(22px);
  transition: opacity .6s ease, transform .6s ease;
}

[data-reveal].is-visible { opacity: 1; transform: none; }

/* ---------------- 响应式 ---------------- */
@media (max-width: 980px) {
  .ts-hero-grid { grid-template-columns: 1fr; gap: 44px; }
  .ts-steps { max-width: 480px; }
  .ts-twocol { grid-template-columns: 1fr; }
  .ts-related { grid-template-columns: 1fr 1fr; }
  .cf-row { grid-template-columns: 1fr; gap: 12px; }
  .cf-tag { width: fit-content; }
}

@media (max-width: 620px) {
  .ts-hero { padding: 52px 0 60px; }
  .ts-hero h1 { font-size: 32px; }
  .ts-related { grid-template-columns: 1fr; }
  .ts-cta { flex-direction: column; text-align: center; align-items: center; }
}